As the OEM, HP owns the responsibility for its Global Warranty and offers warranty services in over 00 countries including coverage for all USAF Bases and locations included within the scope of the BPA.
The US-based HP Federal CONUS/OCONUS Custom Support model includes:
Dedicated USAF phone number for service needs including a centralized 24x7 HP Federal Help Desk. The dedicated 24x7 warranty telephone numbers for DPI purchases are:
- CONUS customers (and OCONUS Customers, if using on-base tool-free access lines): 1-888-328-4632, Option 4
- OCONUS customers: 281-514-0011
- OCONUS email node: HP-DLS-DPI-SUPPORT@hp.com